Privacy Policy
B&B Shipment respects the privacy of all users of its website and ensures the confidential treatment of personal data. This privacy policy applies to all services of B&B Shipment. By using the website and/or services of B&B Shipment, you agree to this privacy policy.
1. Responsible
B&B Shipment, established in the Netherlands and registered with the Chamber of Commerce under number 87982927, is responsible for the processing of personal data as described in this privacy policy.
2. What information do we collect?
B&B Shipment processes personal data when you use our services and/or when you provide this data to us yourself. This includes:
- Identification data : name, address, telephone number, and email address.
- Order information : products you order, billing information, and delivery information.
- Payment information : bank or credit card details, only to the extent necessary for payment.
- Technical data : IP address, browser information, and website usage data.
3. Purposes of data processing
B&B Shipment collects and processes personal data for the following purposes:
- Order processing : to process, ship, and communicate your order status.
- Payment processing : for processing payments and issuing refunds.
- Customer Service : To answer questions and provide support.
- Marketing and promotion : to inform you about new products, offers, and news, if you have given permission for this.
- Website Improvement : To improve our website and services based on usage and feedback.
4. Retention period
B&B Shipment does not store personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law. Order and invoice data are stored for the statutory period (usually 7 years) for tax purposes.
5. Sharing data with third parties
B&B Shipment shares personal data with third parties only when this is necessary for the performance of our services or to comply with legal obligations. This may include:
- Delivery services : for delivering your order.
- Payment processors : for processing payments.
- IT service providers : for the hosting and security of our website.
We conclude processing agreements with these third parties to ensure the security of your data.
6. Security of personal data
B&B Shipment takes appropriate measures to prevent misuse, loss, unauthorized access and unwanted disclosure of personal data. We use security methods such as SSL encryption and limit access to personal data to employees who need it to perform their duties.
7. Cookies and similar technologies
Our website uses cookies and similar technologies to improve usability, analyze website usage, and to serve targeted advertisements. For more information about our use of cookies, please refer to our [Cookie Policy].
8. Your rights
You have the right to view, correct, or delete your personal data. In addition, you have the right to object to certain processing and, in some cases, the right to data portability. If you wish to exercise any of these rights, please contact our customer service using the contact details below.
9. Changes to this privacy policy
B&B Shipment reserves the right to change this privacy policy. Any changes will be published on our website. We recommend that you regularly check the privacy policy for any updates.